AdSense PIN Not Received? Complete Solution & Manual Verification Guide (2026)

Honestly, the first time I saw “Please verify your payment address” in my AdSense dashboard, I was excited — it meant my earnings finally hit $10! But when I waited two months without receiving that PIN letter, panic set in. Watching the deadline approach day by day, with the countdown reminder looming like a sword overhead.

If you’re facing the same issue, don’t worry. This article will walk you through the complete solution, including the manual verification channel that many people don’t know about. I’ll break down the entire process step by step to ensure you can successfully complete verification.

Why Can’t I Receive the PIN?

Let’s talk about the PIN first. When your AdSense earnings reach $10, Google automatically triggers the address verification process by sending a letter with a 6-digit PIN to your payment address. This verification is crucial — if you don’t complete it within 4 months, your ads will be suspended.

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The problem is that these PIN letters are sent from Malaysia via international regular mail. If you know, you know — the delivery success rate for international mail in China is really hit-or-miss. Many people, like me, waited 3 months without receiving anything.

But don’t panic. Google has actually considered this issue and provides a manual verification channel. It’s just that many people don’t know where to find the entry point, so they keep waiting.

Standard PIN Request Process

Before discussing manual verification, let’s cover the normal process. You have a total of 4 chances to request the PIN:

First time: Automatic sending

After earnings reach $10, the system automatically sends the first PIN letter.

Second to fourth times: Manual request

If you haven’t received it after 3 weeks, you can request a replacement PIN in the AdSense dashboard. The path is:

Settings → Payments → Manage settings → Verify address → Request replacement PIN

Note that each request must be separated by 3 weeks. This means from the first sending to the fourth request, you need at least 9 weeks (over 2 months).

Address Optimization Tips

Here are some tips to improve delivery success rate:

1. Country in English: Fill “China” in the Country field
2. Everything else in Chinese: Province, city, district, street all in Chinese, not pinyin
3. Always add phone number: This is crucial! Add your phone number on the second address line or at the end, like this: “广东省深圳市南山区科技园南路XX号 13800138000”
4. Accurate postal code: Wrong postal code basically guarantees non-delivery

Why add a phone number? Because if the mail carrier can’t find the specific address, they can call you. I’ve seen several cases where people only got their PIN because they had a phone number in the address and the carrier called them.

Complete Manual Verification Tutorial (Key Section)

Now for the main event — manual verification. This is the ultimate solution for most Chinese users.

When Can I Apply for Manual Verification?

You must meet these three conditions:

1. Already requested the 4th PIN (used all resend opportunities)
2. Waited another 3 weeks after the last request
3. Earnings already reached $10 (obvious, but people do ask)

At this point, the AdSense dashboard will show the manual verification entry point.

Where Is the Manual Verification Entry?

Many people can’t find the entry. Here are the steps:

1. Log into AdSense dashboard
2. Click “Settings” in the left menu
3. Go to “Payments” → “Manage settings”
4. Find the “Verify address” row, click “Troubleshoot” next to it
5. Answer the prompted questions (basically asking if you received the PIN, how many times you requested, etc.)
6. A “Contact us” link will appear at the end, click it to access the manual verification form

What Materials Do I Need?

Before filling out the form, prepare these items:

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• Government ID photo (front): Must be clear, complete, and valid (expired IDs won’t work)
• Publisher ID: Found in AdSense dashboard under “Account” → “Settings” → “Account information”, format is pub- followed by numbers
• Registration email: The email you used to register AdSense
• Real name: Must match the name on your ID

Special note about the photo: You can use your phone, but make sure all four corners are captured and both the ID number and photo are clearly visible. I’ve seen people get rejected and have to resubmit due to blurry photos.

How to Fill Out the Application Form?

The form mainly has these fields:

Your AdSense Publisher ID

Enter your publisher ID, the pub-xxxxxxxxxxxxxxxx string mentioned earlier

Name

Enter the name on your ID, Chinese is fine

Contact email address

Enter your registration email

Attachment

Upload the front photo of your ID, supports JPG or PNG format

Problem description (some forms have this field)

Simply explain the situation, like: “Requested PIN 4 times but never received, applying for manual verification”, Chinese or English both work

After filling it out, double-check everything and confirm the information is correct before submitting.

How Long Will It Take?

Official statement says 24-48 hours for a response. But based on my experience and many cases I’ve seen, it’s actually much faster.

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I received the approval email about 40 minutes after submitting. A friend on Zhihu said they only waited 10 minutes. Others waited 2 hours. Basically, you’ll get results the same day.

After approval, you’ll receive an email notification, and your AdSense dashboard address verification status will change to “Verified”. At this point, you’re completely done and don’t need to worry about account suspension.

Real Timeline Reference

Here’s a complete timeline reference so you know what to expect:

Day 1 (October 1, 2025)

Earnings reached $10, system automatically sends first PIN letter

Week 3 (October 22)

Nothing received, request second time

Week 6 (November 12)

Still nothing, request third time

Week 9 (December 3)

Still nothing, request fourth time (last chance)

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Week 12 (December 24)

3 weeks passed, “Troubleshoot” button appears next to PIN request entry. Click it to submit manual verification, upload ID

Week 12 + 1 hour (December 24 afternoon)

Received approval email, address verification complete

Week 13 (December 31)

First payment received

The whole process takes about 3 months. While it sounds long, as long as you follow the process, you’ll eventually get through.

Summary

Not receiving your AdSense PIN isn’t an isolated case — it’s practically the norm for Chinese users. But you don’t need to panic because:

1. Google provides a manual verification channel specifically to solve this problem
2. Review speed is fast, most people get approved same day
3. As long as materials are complete and information accurate, rejection is unlikely

The key is following the process, don’t just wait. Check your PIN status right now:

• If still in first 3 request attempts, remember to add phone number to address
• If already requested 4th time, mark 3 weeks later on calendar, submit manual verification on time
• If already eligible for manual verification, prepare materials and submit immediately, don’t delay

Hope this article helps you successfully complete AdSense address verification.

7 min read · Published on: Jan 8, 2026 · Modified on: Jan 22, 2026

Easton

Digital Media